Cancellation policy

At Cacao & I, each order is prepared with intention in small batches to ensure quality, freshness, and the integrity of our ceremonial cacao and blends.

🌿 Order Cancellation

All orders are processed and fulfilled quickly — typically within 1–3 business days. Because of this fast turnaround, we cannot accept cancellations once an order has been placed.

Please review your order carefully before submitting to ensure all items, quantities, and shipping information are correct.

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📦 Subscription Orders

If you are enrolled in a subscription:

• You may update or cancel future shipments up to 48 hours before the next billing date.

• Once a shipment has been processed, it cannot be canceled.

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💛 Questions

If you have questions about your order or subscription, please contact us promptly at:
Info@cacaoandi.com

We are always happy to help clarify products, bundles, or shipping details before an order is submitted.

Thank you for honoring the care and intention behind every Cacao & I product.

With gratitude,
Cacao & I